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“Zain Plus” Rewards Program 
Zain welcomes you into a world of possibilities and rewards: Zain Plus. Our customers are the core of our success and part of our continuous efforts to reward their loyalty. In order to provide them with the best services, we have created a new rewards program “Zain Plus” which allows each and every customer to earn points and redeem them for a variety of Zain Plus rewards that best suit their needs.


 Zain Plus Rewards
In our first steps of launching Zain Plus Program, customers can redeem their accumulated points with a range of exclusive & special rewards such as:


Free on net Minutes
Free on net SMS Data

35 SAR of Bonus Credit (on net and Data) for prepaid only

 Zain Plus Rewards Program Membership Levels
One of the main features of Zain Plus Rewards Program is that it is designed to honor the loyalty of our customers by granting them more luxury through the services and innovative features that would be enjoyed exclusively through this program. Zain Plus offers 3 different membership levels which are granted to customers based on the total bills’ value during the past 3 months.

Silver Level: The first level in Zain Plus Program. It includes all current customers or any new customer. Silver customers get points for each 5 Riyal consumed.


Gold Level: Dedicated to Zain’s special customers with an average consumption rate of SAR 450 per month. Customers with a Gold membership will receive up to additional 20% bonus points for each 5 Riyal consumed compared to the Silver category.- postpaid only


Platinum Level: Designed to meet the needs of our elite customers with an average consumption rate of SAR 450 per month for prepaid lines and SAR 1350 for postpaid lines. Customers with a Platinum membership will receive up to additional 30% bonus points for each 5 Riyal consumed compared to the Silver level.

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  • Postpaid Rewards Program

     

    Postpaid

     

    Points Value

    Levels

    Point Validity

    Earned Points

    Bonus points

    Total Points

    Eligibility payment

    Silver

    24 Months

    5 SAR = 1  point

    0% of payment

    5 SAR = 1 point

      Less than 450 SAR

    Gold

    5 SAR = 1  point

    20% of payment

    5 SAR = 1.2 point

      450 SAR to 1,350 SAR

    Platinum

    5 SAR = 1  point

    30% of payment

    5 SAR = 1.3 point

      1,350 SAR or above

  • Prepaid Rewards Program

    Prepaid

     

    Points Value

    Levels

    Point Validity

    Earned Points

    Bonus points

    Total Points

    Eligibility payment

    Silver


    24 Months

    5 SAR = 1  point

    0% of payment

    5 SAR = 1 point

      Less than 150 SAR

    Gold

    5 SAR = 1  point

    0% of payment

    5 SAR = 1 point

      150 SAR to 450 SAR

    Platinum

    5 SAR = 1  point

    20% of payment

    5 SAR = 1.2 point

      450 SAR or above

     

  • Inquiry Channels

    Zain offers you the easiest ways to check your account information in Zain Plus and enjoy redeeming your points with our valuable rewards through different channels:

    Inquiry Channels                     Method
    SMS Send plus to 959
    IVR Call 959
    Shops CLICK HERE
    My Account CLICK HERE

     

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