What's an eSIM?

eSIM technology embeds a digital SIM directly into your device, eliminating the need for a physical SIM card. With eSIM, users can quickly and easily transfer an existing cellular plan or get a new one digitally, you can store multiple eSIMs on the same smartphone , and stay connected. With eSIM, you enjoy great flexibility, enhanced convenience, better security, and seamless connectivity.

Buy eSIM Packages Now

esima

eSIM Active icon

HOW TO ACTIVATE eSIM

By Scan QR-Code, customize your experience based on your needs (Business, Personal, Data Only, Data and Voice).

eSIM device icon

eSIM CAPABLE DEVICES

IOS (Apple) 

Android (Samsung, Huawei, HONOR, etc)

eSIM benefits

eSIM BENEFITS

Easy to activate an eSIM.

Multiple numbers on the same device.

Keep Work at Work.

Customize your experience.

More Information

  • How do I transfer physical SIM to an eSIM on my new smartphone?
    You can request to convert your physical SIM to an eSIM via the Zain app or Zain shops.

    How do I transfer my phone number from an Android device to an eSIM on my new smartphone?
    You can request to convert your physical SIM to an eSIM via Zain app or Zain shops.

    Do I need Wi-Fi to activate the eSIM?
    Yes, you need an internet connection either through Wi-Fi or cellular data.

    How do I get an eSIM if I didn’t buy my smartphone from Zain?
    You can activate an eSIM from Zain on any compatible device.

    What happens to my cellular plan if I delete my eSIM?
    Deleting your eSIM does not cancel your cellular plan. You can reactivate the eSIM using the same QR code on the same device.

    Can I use my Zain eSIM when traveling internationally?
    Yes, you can activate roaming data and voice packages when traveling abroad.
     

  • 1- Make sure the device is connected to the internet via WiFi.Mobile Data.

    2- Settings, then Cellular.

    3- Select Add cellular plan.

    4- Open and point your camera at the QR code on your eSIM activation card until you see installing cellular plan.

    5- All set! Your eSIM is now downloaded and installed.

  • Which iPhone models support eSIM? 
    iPhone XS, iPhone XS Max, iPhone XR, or later support eSIM. If your iPhone 14 or iPhone 14 Pro model or later does not have a physical SIM tray (ie purchased in the U.S.), you will activate with an eSIM. 

    How do I activate an eSIM on iPhone with Zain?
    Activating an eSIM on iPhone is very easy.
    Zain supports eSIM activation by assigning an eSIM to your phone at the time of purchase or upon your request to change your sim from physical to eSIM. Just follow the instructions on your device’s screen. You may be asked for additional verification such as: [identity data, verification code, or contact information].
    You can request an eSIM via the Zain app, Zain website, or at Zain shops.
    After activation, a QR code to activate your eSIM will appear on your device and be sent to your email

    You can learn more about eSIM from Apple support via the link:
    https://support.apple.com/en-us/118669. 

    What is Dual SIM? 
    Dual SIM allows you to use two phone numbers at the same device, for example, one for business and one for personal use, or adding a local data plan when traveling outside your country or region.

    You can learn more about Dual SIM with eSIM from Apple support via the link:
    https://support.apple.com/en-us/ 109317


     

click